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Raising the Bar, Setting a Higher Standard

Since 1975, our focus has been on building the kind of healthy relationships that develop trust and empower people in all kinds of settings to create environments where dignity and respect are more than words.  Our focus has been and continues to be on building trust in and supporting people, not just their behaviors.  Building positive, healthy relationships in places where people live, learn, work and play is the ultimate goal of our training programs.  We are now raising the bar to a higher standard of service to empower all people to feel safe.

Relationship is the single most important therapeutic modality for ameliorating threats of violence, emotional crises, and the need for restraint.”  Dr. Peter Breggin, Joint Commission on Accreditation of Healthcare Organizations, http://www.breggin.com/jcah.html

“Train the Trainer” is the model we use for helping organizations provide staff with the skills needed to build healthy relationships.  After we have taught people the skills to build healthy relationships, we focus on understanding that all human service organizations, retail, and service businesses do their work in the context of staff to staff relationships.  We believe that the better the quality of staff to staff relationships, the better the quality of the work done.  Most of the programs we teach can be used in any setting where people are paid to provide services to others.

We are pleased that many if not most of the organizations using The Mandt System have reported significant decreases in the frequency of use and duration of restraints. These decreases have translated into higher quality of life for individuals served, lower costs for workers' compensation insurance, and a safer place in which people live, learn, work, and play together.

In the past, we have been known as a training program that taught people how to use physical restraint.  The fact is that 90% of our training focuses on building healthy relationships, improving communication and conflict resolution skills, and understanding human behavior.  Teaching physical restraint is only a small part of what we do.  Our primary focus is on how to prevent the need for restraint. 

At the Mandt System®, we strive to be on the cutting edge of effective training with a goal to reduce restraint and coercive interactions. This requires a commitment to improving our program on a regular basis to meet or exceed accreditation programs. The Mandt System® is pleased to announce two new chapters in the 2006 curriculum. Both chapters, Trauma Informed Services and Medical Risk Factors, provide skills to move agencies towards the goal of restraint reduction and elimination as well as meeting a new standard of the Council of Accreditation. Call The Mandt System® at 1-972-495-0755 for more information or complete the request for more information above.

The Mandt System® prides itself on "Putting People First," and we hope to continue to provide quality service in the years to come.



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