The Mandt System® | Building healthy relationships since 1975

HOW MANDT CAN HELP YOU!

ROI EXAMPLES

Community Memorial Hospita l

Delaware Division of
Developmental Disabilities

Examples of Positive Outcomes

More Examples

Return on Investment

“Reducing Workplace Violence means Increasing Workplace Safety
through Positive Behavior Supports”

Training staff in “the prevention and use of restraint” is a requirement in all human service sectors. When organizations seek a program to provide the minimum amount of training needed to satisfy regulatory expectations. The Mandt System® is almost never chosen. Our focus is on doing more than the minimum required to keep people safe. Our approach to training staff in The Mandt System® is based on relationships and therefore, we ask this question: "Would I have peace of mind if the people I am training were providing services to someone I love?" We seek, in our program, to help organizations to develop their staff, not just train them.

Staff development requires an initial investment of funds, both for the program and for the time to train staff. The question becomes “which program can provide our organization with the best “return on investment” for the training dollars we will spend. ” The following is a small sample of the many examples of organizations saving millions of dollars by making The Mandt System® the foundation of their relationship based approach to human services.

Grafton Integrated Health Network, has sent us this in 2012:
"GIHN has achieved a 98 percent reduction in physical restraints and numerous positive sustainable outcomes including: improved client treatment, reduced employee and client injuries, significant savings in workers’ compensation costs and national and international recognition for clinical best practices. In fact, to date, our current total return on investment has exceeded 8 million dollars!"
Independent Opportunities in Kentucky saved almost a million dollars during a 4 ½ year period, and in 2010 did only 3 restraints in their statewide operations.
Schools in Texas that use The Mandt System® had a restraint rate that was 84% lower than the statewide average for schools. Not only did that save money for the schools, but the National Technical Assistance Center for the Education of Youth Who Are Neglected, Delinquent or at Risk has demonstrated that decreases in restraint use and behavioral referrals increases instructional time for students and decreases administrative time needed to deal with the aftermath of restraint
Community Memorial Hospital in Menominee Falls, WI, reduced workers compensation costs for aggression-related injuries from $279,000 in 2004 to $239.94 in 2007, and has been at or near zero since
The Dorothea Dix Psychiatric Center in Bangor, Maine reduced the use of restraint and staff related injuries by over 80% in 2009, and has maintained low levels of restraint and seclusion use
Treasure Coast Forensic Treatment Center in Indiantown, Florida has significantly reduced the use of seclusion and restraint, and in 2010 had only 2 lost work days due to resident related aggression.
Since 2000, Valley Mental Health Services in Morgantown, WV, has served over 1,000 people per year in a combination of in-patient, out-patient, and crisis response programs. During that time period, they did a total of 3 restraints

In their article “The Economic Cost of Using Restraint and the Value Added by Restraint Reduction or Elimination” Janice LeBel and Robert Goldstein calculated that in a psychiatric hospital, not doing just one physical (manual) restraint saved the hospital $302.03. While costs in less structured and regulated organizations will be less, saving even one-third of this cost adds up to significant savings per year. Not as evident, however, is the increased quality of life of individuals served and the increased feeling of safety for service users and service providers.

Developmental Services of Nebraska, in their 2009 newsletter, synopsized their experience in the following way:

“Dignity and respect are the cornerstone upon which DSN was founded, and The Mandt System helps us to identify how we will live that principle every day, in every interaction, in all that we do. . . . DSN is beginning to see the results of these efforts. Most remarkably, statistics show that the use of physical intervention of those we support has been reduced by 140% in the past two years. Along with the reduction in physical intervention, relationships are being strengthened, and people are gaining experience in self-management of their behavior. The result is immeasurable for the people the agency supports and its employees. We continue to monitor use of physical interventions and strive to reach the goal of the provision of coercion-free supports. ”

At the heart of dry, dollar driven discussion regarding the work done in human service settings are clients, residents, patients, staff, families, and friends seeking the peace of mind that comes with the emotional, psychological and physical safety that all human beings need. It is this peace of mind that The Mandt System® can help you find and then give to everyone. This peace of mind comes from the fact that the instructional certification provided by The Mandt System® truly puts all people first by building healthy workplace relationships which result in:

Your staff will be safer
Your service users will be safer
Your work will meet or exceed your industry standards for safety

Our promise to you is that:

You will always be supported
Your staff development program will be tailored to you relevant to the needs of your service users and the staff who serve them
The materials provided to you will be thorough, research based because

Working with The Mandt System, Inc,
you are working with the leader in the field

Organizations across the US and Canada have sent data to The Mandt System® demonstrating their ROI after implementing The Mandt System®. To get a copy of an Excel spreadsheet so you can report your data, click here. For more specific information, please contact Kevin Mandt at kevin@mandtsystem.com, and he can help you determine how using The Mandt System® as a staff development tool can enhance the quality of services in your organization and increase workplace safety.