Leadership Programs

When people in positions such as Executive Director, Regional Director, Chief Executive or Chief Operating Officer take an active role in this area, significant reductions if not complete elimination of the use of restraint has been achieved.

Many programs promise quick change; our approach is more committed to enabling you to make permanent changes to your environment.  In some cases, change does happen quickly, but the commitment to change requires consistency and predictability on the part of leadership staff, staying the course and holding true to the principles and practices to support people, not just their behavior.

The following quote lays out a fundamental dilemma faced by administrators:

“There is no shortage of turf issues between professions, of tensions between administrators and those who work under their auspices, of conflicts between those of different theoretical orientations or basic values, of competitive struggles for power or income or recognition.
- Ethical and Malpractice Issues in Hospital Practice, Kenneth S. Pope

While the article addresses specific issues faced by psychologists practicing in hospital settings, the dynamics discussed are faced by administrators and executive level staff in all human service settings.

The Mandt System® has adapted a set of tools modeled on the principles of Invitational Education to measure an organization’s readiness to move away from coercion and towards environments that provide physical, psychological, and emotional safety for all people.  This one day workshop look at the areas which administrative and executive level staff must address in order to develop the strategic plans needed to design, implement, monitor, and modify restraint reduction activities.

At the heart of all these projects and processes is the belief that all human services work is accomplished in the context of relationships.  A relationship based model for organizing personnel policies and procedures is presented, as well as models for implementing an Evidence Based Practices program designed to increase the presence of positive behaviors which have and will lead to restraint reduction in the organization.

While this training is predicated upon the principles, philosophies and practices of The Mandt System®, certification in The Mandt System® is not a pre-requisite.

Some responses by executive level staff to this training are:

“This is critical for Executive Directors.  All need to attend.  I will have better outcomes in my agency than Executive Directors not attending.”

“Data, data, data was emphasized throughout the training which was very informative; the information will help us to move along our path to eliminate the use of restraints, focus on outcomes, and build relationships.”

“The importance of developing positive relationships as a preventative strategy to reduce restraint use was a key point.”

Why should you attend this workshop?

• Realizing Vision: We speak about “Safe, Caring and Orderly” schools; from the Council of Ministers of Education – Canada to every provincial Department of Education. Like many things we may speak eloquently about this ideology and may be looking for tools that will keep the principles to achieve this as a daily focus for everyone in the organization. Is there a tool that will guide leadership and student alike in applying concepts that can help us realize this dream? We believe there is and would like to explore this with Administrators in all levels of the educational sector. There are four important components suggested in the “Safe and Caring Schools Guidelines: March 2004” which are key components to guide us.
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  • Attitudes – because we need to acknowledge that we have a problem and that we can and should address it.

  • Commitment – because our belief that we will resolve the problem will determine our degree of success.
  • 
Action – because safe, caring and orderly schools don’t just happen: we design, create and maintain them.
  • 
Accountability – because we need to monitor our progress.”
These are the framework of The Mandt System® training which can be applied throughout the organization. For success in safe and caring schools application of dignity and respect for each other must be demonstrated throughout the system from administration through to students. This is possible.
• Decrease Costs: A number of Workers Compensation Insurance companies in the USA have found that school districts that use The Mandt System® training program have lower WCB insurance claims.
• Decrease Restraint: A number of recent studies in the United States have identified administrative involvement and leadership in restraint reduction as the most crucial element in achieving significant reductions in the use of restraint. Many provinces have restraint free policies. This need not only be a dream but specific steps can be taken see this dream become a reality. During this one day workshop we explore current trends, data and steps to realize our dream.  Many programs promise quick change; our approach is more like that of a glacier. Glaciers move slow, but make permanent changes to the environment. In some cases, change does happen quickly, but the commitment to change requires consistency and predictability on the part of leadership staff, staying the course and holding true to the principles and practices to support people, not just their behavior.  Incorporating data collection formats based on measuring the presence of positive replacement behaviors rather than on the absence of restraint as a staff behavior is presented. At the heart of all these projects and processes is the belief that all human services work is accomplished in the context of relationships. A relation-ship based model for organizing personnel policies and procedures is presented, as well as models for implementing an Evidence Based Practices program of restraint reduction in the organization.  If you want to reduce, if not eliminate the use of restraint and other coercive interventions in mental health, developmental disabilities, and educational settings, this workshop will show you how other programs have accomplished the goal.
• Evidence, Not Just Talk About Evidence
• You will receive tools, information, and evidence of effectiveness. You will see how other organizations reduced workers compensation costs and increased the quality of life of individuals served. We will do more than talk; we will use interactive presentations, provide data, and present an overview of key components of The Mandt System.

Who Should Attend? 
Administrators, Directors, Principles and Supervisors in School Districts. All School District Leadership.

Presented by: Dr. Karen Heller, an international presenter, trainer and Faculty member of The Mandt System, Inc. has over 25 years of special education classroom teaching and personnel training experience in K-12 public, post-secondary and human service/mental health facilities. A former college Assistant Vice President and four time invited presenter to the International Conference on Social Tolerance and Civility in Russia.  Karen has collaborated with educational, organizational, and social service agency personnel in the U.S., Sweden, Norway, Poland, Russia and Canada in providing positive behavior supports to individuals demonstrating disruptive and antisocial behaviors.

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Leaders, managers, and supervisors are in critical organizational roles. Recent research indicates people often join companies highly motivated and with lofty goals only to become disheartened and leave because managers and supervisors fail to engage and support their people and teams. The Wilson Learning Research study results indicated between 56 and 83 percent of employee satisfaction is predicated upon the manager’s skills and style. It’s sound business practice to invest in and train managers and supervisors since their interactions with staff significantly influence employee commitment and retention rates (Donaldson, 2008).

The demand for training in people management, effective communication, coaching support, and motivation is increasing. Mandt for Managers Leadership Programs® are designed for organizational personnel working in leadership, managerial and supervisory positions. The intensive, variable-length programs assist organizations in training their supervisory and managerial personnel by enhancing the communication and relationship skills of these key leaders as they support the mission of, and people in, their organization.

The Mandt System® approach centers on the tenet of treating all people with dignity and respect. What sounds like a common-sense approach in working with people does not mean it is one that is often practiced, and cultivating respect in the workplace begins with administrators Mandt Leadership Foundations: Leading Effectively through Positive Workplace Relationships is a three-day training for CEO, Director, Manager and Supervisory level personnel. The central theme is learning strategies that promote the tenet of treating people with dignity and respect as the cornerstone of your organization’s culture. This practical application program includes simulations of work place issues, and individual assessments of personal management and conflict resolution styles.

The Leadership Foundations Program® is a 3-day training program addressing the areas of:

• Cultivating Positive Workplace Relationships
• Developing People through Supportive Management Styles
• Crafting Effective Multimodal Communication
• Building Positive Facilitation and Conflict Management Skills
• Creating Collaborative Dream Teams.

The training can easily be customized to meet the unique needs of any organization. Additional optional training modules include:

• Managing Change; Managing Workplace Stress
• Coaching, Mentoring and Developing People
• Gaining and Maintaining Trust
• The Profitability of Diversity
• Motivating Your Team
• Improving Personnel Satisfaction and Retention Rates
• Well-Being at Work
• Creating Emotional, Psychological and Physical Safety
• Delivering Effective Customer Service.

The best places to work are those that show employee respect and commitment (Towers and Perrin, 2006). Training is an organization’s commitment to, and investment in, its people. Mandt Leadership Training® pays! Program evaluations and feedback from previous participants indicate organizations whose administrators completed the 3-day training experienced increased employee commitment, engagement and overall job satisfaction. When looking for ways to further develop and enrich your organization’s culture and productivity, consider the Mandt Leadership Programs®. Let Mandt System Programs® help you achieve your business goals.

Read more….

References:

Donaldson, C. (2008). People leave managers, not companies. Retrieved September 12, 2008, from http://www.humanresourcesmagazine.com/au/articles/43/Oc053f43.asp

Towers Perrin (Ed). (2006). Best places to work in construction study. Workforce Futures. Retrieved January 3, 2006, from www.canadastop100.com/conference/2006/2006

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Today’s organizations face dynamic challenges in the areas of changing economic climates, sustaining a competitive edge, recruiting and retaining competent people, and managing workplace stress. These factors are the same forces that contribute to the rise of workplace conflict, personnel dissatisfaction, costly attrition, and diminished productivity.

Leaders, administrators, principals, and supervisors are in critical organizational roles.  Recent research indicates people often join companies highly motivated and with lofty goals only to become disheartened and leave because administrators and supervisors fail to engage and support their people and teams. The Wilson Learning Research study results indicated between 56 and 83 percent of employee satisfaction is predicated upon the manager’s skills and style.  It’s sound business practice to invest in and train Administrators and supervisors since their interactions with staff significantly influence employee commitment and retention rates (Donaldson, 2008).

The demand for training in people management, effective communication, coaching support, and motivation is increasing.  Mandt for Administrators Leadership Programs® are designed for organizational personnel working in leadership, managerial and supervisory positions. The intensive, variable-length programs assist organizations in training their supervisory and managerial personnel by enhancing the communication and relationship skills of these key leaders as they support the mission of, and people in, their organization.

The Mandt System® approach centers on the tenet of treating all people with dignity and respect.  What sounds like a common-sense approach in working with people does not mean it is one that is often practiced, and cultivating respect in the workplace begins with administrators Mandt Leadership Foundations: Leading Effectively through Positive Workplace Relationships is a three-day training for CEO, Director, Manager and Supervisory level personnel. The central theme is learning strategies that promote the tenet of treating people with dignity and respect as the cornerstone of your organization’s culture. This practical application program includes simulations of work place issues, and individual assessments of personal management and conflict resolution styles.

The Leadership Foundations Program® includes training in the areas of Cultivating Positive Workplace Relationships, Developing People through Supportive Management Styles, Crafting Effective Multimodal Communication, Building Positive Facilitation and Conflict Resolution Skills, and Creating Collaborative Dream Teams. The training can easily be customized to meet the unique needs of any organization. Additional optional training modules include:

• Managing Change;
• Managing Workplace Stress;
• Coaching, Mentoring and Developing People;
• Gaining and Maintaining Trust;
• The Profitability of Diversity;
• Motivating Your Team;
• Improving Personnel Satisfaction and Retention Rates;
• Well-Being at Work: Creating Emotional, Psychological and Physical Safety;
• Delivering Effective Customer Service.

The best places to work are those that show employee respect and commitment (Towers and Perrin, 2006).  Training is an organization’s commitment to, and investment in, its people. Mandt Leadership Training® pays!  Program evaluations and feedback from previous participants indicate organizations whose administrators completed the 3-day training experienced increased employee commitment, engagement, and overall job satisfaction.  When looking for ways to further develop and enrich your organization’s culture and productivity, consider the Mandt Leadership Programs®.  Let Mandt System Programs® help you achieve your business goals.

References:

Donaldson, C. (2008). People leave managers, not companies. Retrieved September 12, 2008, from http://www.humanresourcesmagazine.com/au/articles/43/Oc053f43.asp

Towers Perrin (Ed). (2006). Best places to work in construction study. Workforce Futures. Retrieved January 3, 2006, from www.canadastop100.com/conference/2006/2006

 

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These factors are the same forces that contribute to the rise of workplace conflict, personnel dissatisfaction, costly attrition, and diminished productivity.  Therefore, organizations may want to utilize the option of more 1-day leadership training.  Below are various topics available for 1-day learning events.

• Building healthy workplace relationships
• Effective communication
• Navigating Conflict for Positive Outcomes
• Recruiting and Retaining Quality Personnel
• The Dynamics of Leadership
• Coaching, Mentoring and Supporting Emergent Leaders
• Supporting All Stakeholders
• Creating and Fostering an Inclusive Learning Organization
• Fostering Culture Change
• The Profitability of Diversity
• Gaining and Keeping Trust
• Managing Change
• Managing Workplace Stress
• Creating Productive Teams
• Motivating and Engaging People
• Bully Proofing Your Workplace
• Well-Being at Work: Promoting Emotional, Psychological and Physical Safety
• SWOT Analysis: Strengths, Weaknesses, Opportunities and Threats
• Understanding My Mix for Our Team

Please call 800-810-0755 for more information for events within your organization.

Specific Areas of Training

Additional 1-day specific pre-scheduled training events

These scheduled events below cost $99 per person and lunch is included. Start times are 8:30 am to 4:00 pm

Complex Behaviours and The Mandt System

Acquired Brain Injury Complexities

The Other Side of the Bed – Empathy

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