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Why > Reduction in Workplace Violence
“Reducing Workplace Violence means Increasing Workplace Safety
through Positive Behavior Supports”
Reduction in Workplace Violence
In 2008, the Occupational Safety and Health Administration (OSHA) and the Joint Commission, independent of each other, released new standards requiring administrators to provide leadership in addressing issues of workplace violence. Workplace violence is a growing threat for all employees in human services as evidenced by the following data:
Hospitals, group homes, mental health centers, residential treatment centers, juvenile correction centers have all reported significant decreases in injury rates for staff and individuals served. For more information please call us at 800-810-0755.
Another Example:
Community Memorial Hospital, Menominee Falls, Wisconsin, began using Mandt® in 2005. Below are the data graphs and more information from the hospital contact person.
From: Bob Bowen [mailto:bob.bowen@mandtsystem.com]
Sent: Wednesday, December 10, 2008 12:27 AM
To: Lynn Dunn, MSN, MBA,HCM, NE-BC
Subject: Re: reduction of Worker's Comp costs
Lynn, thanks so much for the marvelous data! It is awesome to see how organizations such as yours take what we teach and implement it in such fantastic ways.
I have several questions:
1. In 2004, 4 incidents appear to have been responsible for $279,000 of cost. Correct. The costs related to these injuries (as noted on the graph) will continue to increase as we receive the medical bills for treating the injured employees. In 2004 we had a significant employee injury so the costs that are listed are for care the employee received from 2004 to present (We will continue to pay for this employees disbability for a very long time).
2. In subsequent years, costs went down and incidents went up. Does this reflect a decrease in the severity of injury? Absolutely! The severity of the injuries is decreasing.
In 2007, we implemented a Code Gray response team which consisted of Mandt trained individuals responding to behavioral emergencies within the hospital. We trained a core group of individuals: all of the Mental Health Unit staff, Safety & Security staff as well as our administrative supervisors. We are currently working on a training plan for all of the direct care providers (since that is over 600 staff, it will take a little while to train everyone...which is why we trained a core group first). As you can see by the graph, our costs related to employee injuries decreased dramatically in 2007 when we implemented the new Code Gray response team.
3. What meaning do you place on the increase in the number of incidents? For instance, did your acuity of patients in care change, was there a major staff change, etc. The number of injuries from 2005 to present have not increased dramatically. However, we can attribute some of the increase to our changes in reporting (i.e. beginning in 2007, the Mandt Team filled out the event reports when someone was injured during the Code). Minor injuries that may not have been reported in the past are now being captured by the Mandt team. We are currently examining how many of the reported injuries are related to the use of restraints because many of the reports I have reviewed show that the employees are getting injured when trying to apply restraints.
We have changed the way we report restraint usage so I am still evaluating that information to see if we have reduced restraint usage. I will keep you posted.
4. May we give this information out during our training and put it on our website, with your contact information? Absolutely!
Again, thanks!
Bob
