Mandt News

Remembering Those Who Served…

My grandfather served his country in the United States Navy on a Destroyer in the Pacific ocean during WW2.  He survived a

Mandt System Certification Anniversary

One comment I hear frequently as I teach instructor level workshops is, “I wish I would have had this de-escalation training

Competition for the Greater Good…

How much workplace conflict arises from issues at the team level?  When people talk about how to handle conflict in the

Why Language Matters

About 25 years ago the National Charity I worked with was approached to take over a smaller non profit that had run into

Positive Behavior Support & Workplace Conflict

Often when we are dealing with difficult behavior it has nothing to do with the people who are in care but rather with each

When Things Derail, Tips for Staying on Track

Have you ever had one of those really challenging workshops? You know the ones...the ones where everything that could go wrong,

Salamanders & Lizards

When I was about ten years old I spent a lot of time in the woods.  I was fascinated by the wonders of nature and had a

Keeping A Positive Attitude

Have you ever seen a particular meeting, event, or assignment on your schedule and started thinking of ways that you can get out

Refining Our RADAR

In Mandt we talk about using our RADAR to be aware of what is going on around us.  The first R in our RADAR stands for

On The Road Again…

I never imagined when I started my first part time position as a direct support professional in 1993 that I would still be