Learn How to De-escalate Crisis Situations
We understand that juvenile justice staff regularly work with individuals that exhibit challenging and unpredictable behavior. With the help of The Mandt System training program, your staff will be equipped with necessary techniques, skills, and resources to prevent and de-escalate potentially dangerous situations and conflicts.
As wonderful as it would be to prepare for every situation and all conflicts, that’s simply not possible. Every conflict, every behavior, every staff member, and every individual they serve is different. That’s why our training is designed to be flexible—so that it can be implemented to prevent or manage conflict in any situation. Course participants learn how to maintain the safety of everyone involved through effective non-physical and physical de-escalation methods.
With The Mandt System training, your department will learn how to establish relationships, control emotions, de-escalate incidents, manage behavior, and respond to everyone with dignity and respect. There’s no greater resource to provide to your employees than the techniques they need to manage difficult situations. Here are a few of the key features of our program that can benefit juvenile justice organizations:
- Over 80% of the time spent in training focuses on preventing and de-escalating violence and aggression.
- Trauma-Informed Services are integrated into every aspect of The Mandt System program.
- Electronic copies of student manuals, slide decks, and resource materials are provided to all certified persons.
- Instructors learn physical de-escalation and intervention skills that have been evaluated for safety by a biochemical engineer.
Who Can Benefit from Our Program
We teach techniques built on a foundation of concepts that can be applied and adapted to each department that uses The Mandt System program. Many of the youth in the juvenile justice system have had to process trauma at some point or another. That means that a trauma-informed response plan should be one of the main principles of training. Our Juvenile Justice program is focused on trauma-informed restorative practices to help youth learn how to make more productive choices when presented with an opportunity to do wrong. This is also what sets us apart from any other crisis prevention and response program.
While The Mandt System training teaches juvenile justice staff how to prevent and de-escalate crises appropriately, our strategies can also be applied to a number of fields. For example, our crisis prevention courses have been proven to improve the daily interactions and lives of staff, those served, and their families for social workers, probation field officers, group home employees, security officers, and more.
Here at The Mandt System, our methods are backed by evidence-based research. Our training has a proven track record of reducing instances of aggression and violence in juvenile detention centers. The Mandt System approach focuses on a person-centered, values-based train-the-trainer program. Our course was developed to assist others in managing themselves to provide a safe environment for everyone involved.
Our program stands apart from others in that our strategies focus on staff-to-staff relationships, not just staff-to-youth relationships. By approaching this through the lens of support and empowerment—rather than compliance and control—we’re able to help you create a healthier juvenile justice environment not only for the youth in the system but for the staff as well. The Mandt System helps your team recognize that looking at ourselves, our behavior, and our motivations is integral to the relationship and crisis prevention dynamic.
How Our De-escalation Training Works
Through our train-the-trainer approach, The Mandt System can help your organization develop a culture of crisis prevention, creating emotional, psychological, and physical safety for every person involved. Both your instructors and the team will learn the same techniques, concepts, knowledge, and strategies that make our training flexible and able to address unique juvenile justice scenarios.
Once you have made the decision to enroll, simply view our class listings to find an in-person training class in a city near you. We strive to trailer our training to meet your organization’s needs and will provide support through every step of the process. We also provide on-site training options if your organization needs training for a group of instructors. If this is the case for your organization, please contact us to request on-site training.
To begin your de-escalation training, follow these simple steps:
Visit our website to register for an in-person training course, or contact us to schedule a de-escalation training course at your location for a select group of staff members.
As part of your training program, you will assign members of your staff to participate in our train-the-trainer approach and become certified Mandt instructors for your department. Once their training is complete, your Mandt instructors will take charge of your department’s training and act as your primary resource for any future Mandt training. They will also receive access to all materials and will regularly consult with our experts to ensure their skills remain up-to-date.
#3 Your Instructor Begins Training
Your certified Mandt instructors will train your staff using our proven methods while integrating our holistic approach to workplace safety into your organization’s policies. This comprehensive approach guarantees consistency in your training and ensures your organization will continue fostering safe and secure environments.
Keep Your Facility Safe
Our juvenile justice program prioritizes trauma-informed restorative practices to help young people make positive and productive choices when confronted with the possibility of making negative choices. When you work with The Mandt System, you equip your staff with the training and skills necessary to ensure safety for themselves and the people they serve. We strive to help your team say, “With these people, and in this place, I feel safe™.”
It is crucial for your staff to participate in training that empowers them to create a trauma-informed culture within your organization. With de-escalation training from The Mandt System, your staff will develop their skills in establishing relationships, regulating emotions, managing behavior, and upholding the practice of treating everyone with dignity and respect. Our industry experts have developed a proven and unique approach to establishing safe environments, and we are committed to ensuring your team has the skills and training necessary to implement this approach in your organization.