Learn How to De-escalate Crisis Situations

We understand that juvenile justice staff regularly work with individuals that exhibit challenging and unpredictable behavior. With the help of The Mandt System training program, your staff will be equipped with necessary techniques, skills, and resources to prevent and de-escalate potentially dangerous situations and conflicts.

As wonderful as it would be to prepare for every situation and all conflicts, that’s simply not possible. Every conflict, every behavior, every staff member, and every individual they serve is different. That’s why our training is designed to be flexible—so that it can be implemented to prevent or manage conflict in any situation. Course participants learn how to maintain the safety of everyone involved through effective non-physical and physical de-escalation methods.

With The Mandt System training, your department will learn how to establish relationships, control emotions, de-escalate incidents, manage behavior, and respond to everyone with dignity and respect. There’s no greater resource to provide to  your employees than the techniques they need to manage difficult situations. Here are a few of the key features of our program that can benefit juvenile justice organizations:

• Over 80% of the time spent in training focuses on preventing and de-escalating violence and aggression.
• Trauma-Informed Services are integrated into every aspect of The Mandt System program.
• Electronic copies of student manuals, slide decks, and resource materials are provided to all certified persons.
• Instructors learn physical de-escalation and intervention skills that have been evaluated for safety by a biochemical engineer.

Who Can Benefit from Our Program

We teach techniques built on a foundation of concepts that can be applied and adapted to each department that uses The Mandt System program. Many of the youth in the juvenile justice system have had to process trauma at some point or another. That means that a trauma-informed response plan should be one of the main principles of training. Our Juvenile Justice program is focused on trauma-informed restorative practices to help youth learn how to make more productive choices when presented with an opportunity to do wrong.  This is also what sets us apart from any other crisis prevention and response program.

While The Mandt System training teaches juvenile justice staff how to prevent and de-escalate crises appropriately, our strategies can also be applied to a number of fields. For example, our crisis prevention courses have been proven to improve the daily interactions and lives of staff, those served, and their families for social workers, probation field officers, group home employees, security officers, and more.

Training Program

Here at The Mandt System, our methods are backed by evidence-based research. Our training has a proven track record of reducing instances of aggression and violence in juvenile detention centers. The Mandt System approach focuses on a person-centered, values-based train-the-trainer program. Our course was developed to assist others in managing themselves to provide a safe environment for everyone involved.

Our program stands apart from others in that our strategies focus on staff-to-staff relationships, not just staff-to-youth relationships. By approaching this through the lens of support and empowerment—rather than compliance and control—we’re able to help you create a healthier juvenile justice environment not only for the youth in the system but for the staff as well. The Mandt System helps your team recognize that looking at ourselves, our behavior, and our motivations is integral to the relationship and crisis prevention dynamic.

In-Person Training

Through our train-the-trainer approach, The Mandt System can help your organization develop a culture of crisis prevention, creating emotional, psychological, and physical safety for every person involved. Both your instructors and team will learn the same techniques, concepts, knowledge, and strategies that make our training flexible and able to address unique juvenile justice scenarios. Please contact us to request an in-person training class in your department.