Course Description

The Technical Instruction addresses the uses of physical interaction, including the use of physical restraint. The possibility of physical aggression is discussed with an understanding that if physical aggression does occur, it is most likely the result of fear, frustration, anxiety or tension, and not a planned, calculated attack.

The Mandt System’s goal is for staff to become so good at non-physical interactions that you do not need to use physical interactions. We want to help you eliminate the use of restraint altogether, if not at least reduce the frequency, duration, and intensity of restraint use.

According to an independent evaluation, The Mandt System’s physical skills maintain as much safety as possible for both the individuals served and for staff.

Requirements & Cost

  • Relational and Conceptual chapters are required for instructor certification in the Technical chapters. Only the Relational chapters are required for staff certification in the Technical Chapters.
  • Cost is $1,699.00USD/$2,240.00CAD per instructor
  • Instructors are certified for two years
  • Staff are certified for one year

Who It’s For

Individuals who work with people who may have a risk of displaying aggression toward themselves or others.

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Chapter 1: Building Healthy Relationships

Foundational Beliefs, Working as a Team, Dealing with Emotions, Causes of Stress, and Crisis Cycle.

Chapter 2: Building Healthy Communication

Nonverbal Elements in Communication, Vocal Elements in Communication, Verbal Elements in Communication: Strategies for De-escalation.

Chapter 3: Building Healthy Conflict Resolution

Communicating through problem solving, problem solving techniques, perceptions and conflict and understanding conflict cycles.

Chapter 4: Trauma Informed Services

To help people better work with individuals who have experienced trauma.

Chapter 5: Positive Behavior Interventions and Supports

Develops an understanding of positive behavior support in reducing difficult behavior. Provides an Understanding of human behavior to assist with the implementation of behavior support plans. Focused on “Supporting people, not just their behaviors”.™

Chapter 6: Legal and Liability Issues

Foundational legal and liability issues regarding support.

Chapter 7: Assisting and Supporting

Provides foundational information regarding three major principles:

Stance and balance.
Body mechanics and movement.
Body positioning (relative to the person).

Chapter 8: Separating Skills Releasing

Provides specific application of the previous principles to respond to times when people may grab you or others by the wrist, arm, hair, or clothing. Gaining a release in situations in which biting occurs is also presented.

Chapter 9: Restraining

Provides specific applications of the above principles in situations when it is necessary to use physical restraint in a standing position for brief periods of time. Adaptations for persons of small stature and children are covered.

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How long is the course?

New instructors will attend 4 days and those recertifying attend 2 days. The conceptual chapters are done after the face to face portion on-line.

How often must I recertify?

The certification is every two years for instructors. Certification is every year at the student level.

How many students can an instructor teach at one time?

All chapters that do not have any physical skills have a 1 instructor to 20 students ratio. Chapters with physical skills have a ratio of 1 instructor to 10 students.

Are all the skills restraint?

No, many of the skills are for support or to separate from someone.

Can we teach just the restraints?

No. Mandt is built upon a graded system of alternatives. Chapters 7 and 8 must be taught in order to teach Chapter 9 on restraints.

Can I take the technical skills if I am pregnant?

No one at Mandt is a medical doctor. We feel this is a decision that is left up to the individual and their medical doctor. Mandt will provide a medical doctor descriptions of the physical skills or do a video conference to show the skills so a medical doctor make their best determination. We would ask that a person with any type of high risk pregnancy not attend the training.

Do we have to teach all our staff technical skills?

No. Organizations must make this determination based on their needs and the regulatory statutes under which they are governed. Mandt will work with organizations to help assess who should be trained in technical skills and at what level.

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