The Technical Instruction addresses the uses of physical interaction, including the use of physical restraint. The possibility of physical aggression is discussed with an understanding that if physical aggression does occur, it is most likely the result of fear, frustration, anxiety or tension, and not a planned, calculated attack.
The Mandt System’s goal is for staff to become so good at non-physical interactions that you do not need to use physical interactions. We want to help you eliminate the use of restraint altogether, if not at least reduce the frequency, duration, and intensity of restraint use.
According to an independent evaluation, The Mandt System’s physical skills maintain as much safety as possible for both the individuals served and for staff.
Requirements & Cost
- Relational and Conceptual chapters are required for instructor certification in the Technical chapters. Only the Relational chapters are required for staff certification in the Technical Chapters.
- Cost is $2,249USD/$2,965CAD per instructor
- Instructors are certified for two years
- Staff are certified for one year
Who It’s For
Individuals who work with people who may have a risk of displaying aggression toward themselves or others.
Chapter 1: Building Healthy Relationships
Foundational Beliefs, Working as a Team, Dealing with Emotions, Causes of Stress, and Crisis Cycle.
Chapter 2: Building Healthy Communication
Nonverbal Elements in Communication, Vocal Elements in Communication, Verbal Elements in Communication: Strategies for De-escalation.
Chapter 3: Building Healthy Conflict Resolution
Communicating through problem solving, problem solving techniques, perceptions and conflict and understanding conflict cycles.
Chapter 4: Trauma Informed Services
To help people better work with individuals who have experienced trauma.
Chapter 5: Positive Behavior Interventions and Supports
Develops an understanding of positive behavior support in reducing difficult behavior. Provides an Understanding of human behavior to assist with the implementation of behavior support plans. Focused on “Supporting people, not just their behaviors”.™
Chapter 6: Assisting and Supporting
Provides foundational information regarding three major principles:
Stance and balance.
Body mechanics and movement.
Body positioning (relative to the person).
Chapter 7: Separating Skills
Staff learn to respond to situations when people may grab you or others by the wrist, arm, hair or clothing. Staff also learn to gain a release from biting. Staff learn how to escape from a chokehold from the front, side and rear. Lastly, staff learn how to separate two people who are aggressively holding on to each other/fighting.
Chapter 8: Restraint Skills
Staff learn to apply a restraint for brief periods of time. Adaptations for persons of short stature and children are covered. Restraints are standing-only at this level and used only to protect people from immediate physical harm. Staff also have the option to learn an emergency lift and carry technique for persons of short stature.
New instructors will attend 4 days and those recertifying attend 2 days. The conceptual chapters are done after the face to face portion on-line.
The certification is every two years for instructors. Certification is every year at the student level.
All chapters that do not have any physical skills have a 1 instructor to 20 students ratio. Chapters with physical skills have a ratio of 1 instructor to 10 students.
No, many of the skills are for support or to separate from someone.
No. Mandt is built upon a graded system of alternatives. Chapters 7 and 8 must be taught in order to teach Chapter 9 on restraints.
No one at Mandt is a medical doctor. We feel this is a decision that is left up to the individual and their medical doctor. Mandt will provide a medical doctor descriptions of the physical skills or do a video conference to show the skills so a medical doctor make their best determination. We would ask that a person with any type of high risk pregnancy not attend the training.
No. Organizations must make this determination based on their needs and the regulatory statutes under which they are governed. Mandt will work with organizations to help assess who should be trained in technical skills and at what level.