Category: Resource

When the Brain Learns Danger: Trauma and Escalation

Imagine two people experiencing the exact same event. A teacher redirects both students for talking during class. One simply

Calm Is Contagious: The Neuroscience of Co-Regulation

Have you ever noticed that two equally skilled staff members can respond to the exact same behavioral crisis with completely

The Body Before the Behavior: Understanding the Nervous System in Crisis

Most people think of de-escalation as a behavior problem. We hear yelling, see aggression, defiance, withdrawal, or explosion of

When the Thinking Brain Goes Offline:  Why Logic Doesn’t Work During Escalation 

One mistake we frequently make when working with someone in crisis is believing that the escalated person can think logically.

Does The Mandt System Work?…… Ask A.I

I was first certified in the Mandt System in 1994 and have been able to watch the evolution of the system for the last 30 plus

Building A House

When we look for a new house, we want a place to live that is safe and meets our needs. Our goal at the Mandt System, from our

Setting People Up for Success

Think about the best or most favorite job you have ever had.  Now, also think about the worst or least favorite job you

Increasing Our Empathy…

Have you ever wondered why empathy is so important? Empathy is one of the best ways we can understand and relate to other

Now You See It…

The Mandt System is pleased to be introducing an exciting new tool to bring technical curriculum review and reinforcement out of

Understanding Cognitive Diversity in Conflict Resolution

Cognitive diversity has a positive impact on performance of an organization (Tegarden, et al., 2007).  However, cognitive