Author: Simon K

Best Gift?

We are in the midst of the holiday season for 2022, nearing the end of the year, and people are beginning to look ahead to

Commitment to Efficiency and Flexibility

This week many of the Mandt System Faculty team will be meeting in Chicago to catch up, refresh Instructional skills and plan

Kids These Days…

Kids these days!  How often have you ever heard or said that comment?  Every generation I believe looks at

Understanding Human Needs

In order to understand the management and resolution of human conflict, one must first understand human needs. Any de-escalation

Trauma Informed Training for Schools

The Mandt System’s RCT (Relational/Conceptual/Technical) level training includes eLearning that focuses on trauma (Chapter 4)

Being ‘Right’ or Being Effective?

In almost every instructor level workshop I teach, I am asked the question about how to respond to staff who are resistant to

The Greatest Conflict Management Tool

Wouldn’t it be great if there were an ad that could promise to sell you the greatest conflict management tool?  How much

Understanding the ‘Why’ of the Mandt System

Over the past few years many of you will have become aware of Simon Sinek and his book or the TED Talk “Start with Why”

Best Offense is a Good Defense

Any sports fan has heard that the best offense is a good defense.  In fact, most professional sports analyst will tell

Conflict Resolution in the Digital Age

I love to debate.  It’s a bit of a sport to me. I’m always respectful, whether online, or in face to face interactions.