Understanding Human Needs

In order to understand the management and resolution of human conflict, one must first understand human needs. Any de-escalation

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Understanding the ‘Why’ of the Mandt System

Over the past few years many of you will have become aware of Simon Sinek and his book or the TED Talk “Start with Why”

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Best Offense is a Good Defense

Any sports fan has heard that the best offense is a good defense.  In fact, most professional sports analyst will tell you

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Team Centered Approach

The Mandt System is a team centered approach to de-escalation training with the ultimate goal being to reduce the potential of

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Coping Skills

Making changes is hard, especially when those changes involve behaviors that have been used over a long period of time to cope

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Why Does Approach Matter?

When we talk about The Mandt System de-escalation training program we will often describe it as a ‘person centered, trauma

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Restorative Regeneration

In order to move forward, we must first often look back. Understanding where we’re coming from is a crucial part of developing

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Dignity & Respect

Many of us that work for The Mandt System travel a great deal for our job. For the most part, this is an aspect of the job that

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De-escalation Training and Strategic/Tactical Safety Planning

Creating the safest possible work environment requires a good deal of planning.  This planning process requires strategic

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De-Escalation Training – It’s A Game Changer!

It’s always interesting to meet new Instructors that believe the training they are about to receive is very specific to

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