Crisis Prevention – Do’s & Don’ts

Recently I had the privilege of hanging out with some veterans at a cigar lounge while I was traveling.  Men and women

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Dignity & Respect

Many of us that work for The Mandt System travel a great deal for our job. For the most part, this is an aspect of the job that

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De-escalation Training and Strategic/Tactical Safety Planning

Creating the safest possible work environment requires a good deal of planning.  This planning process requires strategic

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Pain & 4 Walls of the House

Over the past few months, I have been experiencing what for me is the most intense physical pain I can remember. Reflecting on

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PBIS & Violence in the Workplace

In the Mandt System we use Positive Behavior Supports and Interventions (PBIS) as a means to decrease violence in the

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Kleenex, Hoover & Xerox!

What do Kleenex, Hoover & Xerox all share? There are times when a particular brand become so synonymous with the product

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Positive Behavior Support – More Than Reinforcement

Recently in a talk I was having with some colleagues we were discussing the topic of social skills training and some of the

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De-Escalation Training – It’s A Game Changer!

It’s always interesting to meet new Instructors that believe the training they are about to receive is very specific to

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Creating A Safer Workplace

Australian criminologist John Braithwaite once wrote, “crime hurts, so justice should heal” (2004).  This is a great way to

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Using Humor

I have recently found myself observing a situation between two friends where one of them uses a lot of humor in his

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