Author: Simon K

Mindfulness: Simple Ways to Regulate and Reset

We often think of mindfulness as sitting quietly, closing our eyes, and trying not to think. In reality, mindfulness can be much

The Body Before the Behavior: Understanding the Nervous System in Crisis

Most people think of de-escalation as a behavior problem. We hear yelling, see aggression, defiance, withdrawal, or explosion of

When the Thinking Brain Goes Offline:  Why Logic Doesn’t Work During Escalation 

One mistake we frequently make when working with someone in crisis is believing that the escalated person can think logically.

THE EVOLUTION OF TRAINING DEVELOPMENT: SCIENCE, ART AND OPPORTUNITY.

The science of training development includes powerful approaches such as adult learning theory, data-driven needs assessments,

Weathering Change

I’m sure we’ve all heard the saying - “change is the only constant.” While the phrase is a cliché, its truth echoes

Mentoring Mandt

I’ve been in Queensland Australia for five weeks now and will be here for another three. I’m mentoring three exceptional

Does The Mandt System Work?…… Ask A.I

I was first certified in the Mandt System in 1994 and have been able to watch the evolution of the system for the last 30 plus

Mandt… don’t leave home without it

Introduction The Mandt System is a useful tool in many workplaces to build relationships and de‑escalate situations before

Year in Review…

We began 2025 at the start of a two-year journey that would take The Mandt System through the most significant changes the

An Open Invitation to Restraint Reduction…

In 2026 The Mandt System will introduce a new framework to advance and augment our continuing effort to reduce the use of