Time & Distance

I was recently reading an interview with a police chief about training his department had been providing to officers to help

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Best Gift?

We are in the midst of the holiday season for 2022, nearing the end of the year, and people are beginning to look ahead to

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Being ‘Right’ or Being Effective?

In almost every instructor level workshop I teach, I am asked the question about how to respond to staff who are resistant to

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Best Offense is a Good Defense

Any sports fan has heard that the best offense is a good defense.  In fact, most professional sports analyst will tell you

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Conflict Resolution in the Digital Age

I love to debate.  It’s a bit of a sport to me. I’m always respectful, whether online, or in face to face interactions.

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Why Does Approach Matter?

When we talk about The Mandt System de-escalation training program we will often describe it as a ‘person centered, trauma

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Location, Location, Location….

There is a saying in real estate that it is all about location, location, location.  Though this is very true, it does

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Trauma Informed Training

Building out from my blog of August this year, I wanted to share that The Mandt System in Chapter 4 focuses on trauma informed

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Time & Culture

Adjusting to a different culture can be hard. When I was in college, I spent a semester in Central America doing language and

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Trauma Informed Support & PBS

I’m writing this blog to really encourage all of our Instructors to consider completing the eLearning centered around The

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