Category: Tips

Good Rules for Holidays & Everyday…

Always treat people with dignity and respect.  Build people up.  These are not just interesting ideas we talk about in

Restraint Reduction – What’s in a Name?

The use of ‘Restraint Reduction’ and ‘Reducing Restrictive Practices’ language and terminology has become common in our

Tips To Improve Relationships

At The Mandt System we divide our training into different sections. Regardless of the level of training you receive, our most

Know What You Don’t Know…

A question we often hear at The Mandt System: Will your program be effective with the people we serve in our school,

Time & Distance

I was recently reading an interview with a police chief about training his department had been providing to officers to help

Best Gift?

We are in the midst of the holiday season for 2022, nearing the end of the year, and people are beginning to look ahead to

Being ‘Right’ or Being Effective?

In almost every instructor level workshop I teach, I am asked the question about how to respond to staff who are resistant to

Best Offense is a Good Defense

Any sports fan has heard that the best offense is a good defense.  In fact, most professional sports analyst will tell

Conflict Resolution in the Digital Age

I love to debate.  It’s a bit of a sport to me. I’m always respectful, whether online, or in face to face interactions.

Why Does Approach Matter?

When we talk about The Mandt System de-escalation training program we will often describe it as a ‘person centered, trauma