Why Does Approach Matter?

When we talk about The Mandt System de-escalation training program we will often describe it as a ‘person centered, trauma

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Conflict Resolution, Healthy Relationships, and Independence

Helping people to be as independent as possible is often one of the primary missions of various human service organizations.

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Independence of Isolation

I was watching a video recently where the speaker was sharing about an individual who had grown up in an institution and because

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What will you celebrate on 4th July?

So as a Brit, my colleagues often ask if my family and I celebrate the 4th of July.  I usually make some joke about it not

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Kleenex, Hoover & Xerox!

What do Kleenex, Hoover & Xerox all share? There are times when a particular brand become so synonymous with the product

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Positive Behavior Support – More Than Reinforcement

Recently in a talk I was having with some colleagues we were discussing the topic of social skills training and some of the

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Using Humor

I have recently found myself observing a situation between two friends where one of them uses a lot of humor in his

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Creating Engagement Through Positive Behavior Support

A while back I was talking to a friend who I have great respect for, and he mentioned a book that he felt I would

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De-escalation Training Through Positive Relationships

There are so, so many people who believe that training they receive from The Mandt System will be some sort of magical answer to

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Positive Behavior Support for Ourselves

Since our workshop locations repeat every two years, I recently taught the last instructor workshop that I taught before COVID

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