De-escalation Training Through Positive Relationships

There are so, so many people who believe that training they receive from The Mandt System will be some sort of magical answer to all the challenges they face in providing services to the men, women, and children in their care. Some of these people are disappointed when they realize there is no magic. There is, however, reframing the way that we think about what those services look like. There is increasing our knowledge of trauma informed care through more training. There is a focus on conflict resolution techniques and improving our communication skills. There is recognizing that consistency and predictability help people feel more safe. When people realize that The Mandt System training will focus much more on building healthy, positive relationships some are disappointed.

We want people to work smarter though, not harder. Doing physical restraints is hard physical work. There are many risks associated with physical restraints. Not only do we run the risk of injuring the person we are restraining, but we as caregivers are also at risk of injury and/or trauma. If you are training people who desire the chance to do the physical skills, please recognize that these are folks who are much more focused on power and control as opposed to creating safe environments where dignity and respect are more than just words.

People who understand the value of positive relationships, better communication, and that conflict is a realistic part of most all relationships are the ones that fully embrace The Mandt System training. People who are able to understand that a person’s trauma history will have an impact on the way that they use their behavior, understand our training. People who apply the basic principles of positive behavior support, typically understand our training.

If you would like to discuss how The Mandt System training might benefit your organization, please feel free to reach out to us at (800) 810-0755. We’d love to hear from you!

Nikki Wince – Mandt Faculty Supervisor

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